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Crematory Operator Certification

September 19, 2025 David Smith

Crematory Operator Certification:

A Guide for Funeral Professionals

Cremation has become the choice of more than half of families today. With that shift comes new responsibilities for funeral homes and crematories to meet higher expectations of safety, compliance, and dignity. Families want reassurance that the person operating the crematory is trained, certified, and accountable. That is where Crematory Operator Certification comes in.

What Is Crematory Operator Certification? Crematory Operator Certification is a professional credential that verifies an individual has completed formal training to operate cremation equipment safely, legally, and respectfully.

This guide explains what certification entails, who requires it, and why it is essential. Whether you are new to cremation services or looking to strengthen your professional credentials, understanding this process can help you meet both regulatory requirements and family expectations.

The Role of Crematory Operator Certification in Modern Funeral Service

Crematory Operator Certification is a credential earned through formal training on cremation operations. Programs offered by the Cremation Association of North America (CANA), the National Funeral Directors Association (NFDA), and the International Cemetery, Cremation, and Funeral Association (ICCFA) are recognized organizations that provide training across the industry. These programs confirm that operators have mastered the knowledge and skills needed to operate cremation equipment, protect staff and the environment, and serve families with professionalism.

For funeral homes, certification is not just about compliance. It builds trust and demonstrates that every cremation is carried out with dignity, accuracy, and care.

Why Certification Matters for Operators and Families

Certification provides clear proof of professionalism. It ensures:

  • Compliance with state and federal regulations
  • Safer operation of crematory equipment
  • Reduced risk of mistakes or liability issues
  • Greater trust from families choosing cremation
  • Better operational efficiency through training on best practices

For families making one of life’s most important decisions, the knowledge that a certified operator is in charge provides peace of mind.

Licensing Requirements for Running a Crematorium

One of the most frequently asked questions is whether a license is required to operate a crematory. The answer depends on your state. In many states, certification is tied directly to licensing. Some require funeral director licensure in addition to crematory operator certification, while others allow standalone crematory operators to qualify through certification alone.

Checking with your state funeral board or regulatory body ensures you meet the specific requirements where you practice.

Training and Skills Covered in Crematory Operator Certification

Certification courses are designed to be practical and comprehensive. Training typically includes:

  • Safe operation of crematory retorts
  • State and federal regulations governing cremation
  • Identification and recordkeeping procedures
  • Environmental and emissions management
  • Handling remains respectfully and professionally

CANA and NFDA both offer programs that can be completed online or in person, often in just one to two days.

Renewal Periods and Continuing Education for Operators

Certification is not permanent. In most states, certifications are valid for three to five years. Renewal generally requires continuing education or a refresher course to stay current on industry regulations, safety standards, and evolving best practices.

This ongoing learning protects operators, facilities, and the families they serve.

Certification Versus Licensing: Understanding the Difference

Certification and licensing are related but not the same.

  • Crematory Operator Certification is proof that an operator has completed recognized training and demonstrated competency.
  • A Cremation License is legal permission granted by the state to operate a crematory, which often requires certification as a prerequisite.

In short, certification validates your knowledge and skills, while licensing gives you the legal authority to put them into practice.

Who Benefits Most from Crematory Operator Certification

Certification is valuable for:

  • Funeral directors and licensed staff
  • Standalone crematory operators
  • Cemetery employees managing cremation facilities
  • Apprentices preparing to enter funeral service

In all cases, certification enhances credibility and shows a commitment to best practices.

Steps to Begin the Certification Process

Getting certified usually follows four steps:

  1. Select a recognized program such as CANA or NFDA.
  2. Complete the training, either online or in person.
  3. Pass any required exams.
  4. Provide proof of certification to your state licensing board, if required.

Some states also require facility inspections or additional permits before operations can begin.

Proof Points: Why Certification Strengthens Your Practice

  • According to CANA, over 3,000 operators have completed their Crematory Operator Certification Program.
  • NFDA’s certification is recognized in 40+ states and internationally.
  • Crematories that employ certified operators report fewer compliance issues and higher family satisfaction scores.

These proof points demonstrate that certification is more than just a regulatory checkbox. It is a mark of professionalism that elevates the reputation of your facility.

FAQs About Crematory Operator Certification

  1. How long does it take to get certified as a crematory operator?
    Most certification programs can be completed in one to two days.
  2. Is crematory operator certification required in every state?
    Not all states mandate it, but many do. Even in states where it is optional, certification is strongly recommended.
  3. Can certification be completed online?
    CANA and NFDA both offer online courses that include testing and digital certification.
  4. How much does crematory operator certification cost?
    Costs usually range from $500 to $700, depending on the provider and format.
  5. What happens if a crematory operates without certified staff?
    Operating without certification in states where it is required can result in fines, suspension of licenses, or even legal action.

Final Thoughts and Next Steps

Earning a Crematory Operator Certification is a crucial step for anyone involved in cremation services. It ensures safety, compliance, and dignity in every case while building the trust families are looking for.

If you are ready to take the next step, explore programs from ICCFA, CANA, or NFDA, and confirm your state’s requirements before enrolling. Investing in certification strengthens your practice and sets you apart as a trusted professional in the growing field of cremation.

Looking to strengthen your crematory operations beyond certification? Cremation Systems provides advanced cremation equipment, resources, and guidance to help operators work safely, efficiently, and with complete compliance. Contact Cremation Systems today.

Cremation Furnace Maintenance

September 19, 2025 David Smith

Cremation Furnace Maintenance

Best Practices for Safety, Longevity, and Efficiency

Routine cremation furnace maintenance is essential to the safe and cost-effective operation of your crematory. Whether you operate a small family-owned funeral home or manage a high-volume facility, staying ahead of wear and tear ensures reliable performance, compliance with emissions standards, and peace of mind for your staff and clients.

At Cremation Systems, a division of Armil CFS, we bring over five decades of high-temperature process expertise into every maintenance recommendation. Our best-in-class cremation reports, like the CFS 2300 and CFS 3000, are designed for ease of use and long service life, but even the most advanced systems require regular upkeep.

Why Cremation Furnace Maintenance Matters

Neglected maintenance doesn’t just increase the risk of mechanical failure, it also drives up fuel consumption, accelerates wear on components, and may trigger unexpected shutdowns or emissions compliance issues. Proper service protocols:

  • Reduce total cost of ownership
  • Extend the lifespan of your retort
  • Minimize emissions and environmental impact
  • Improve safety for operators and facility staff
  • Ensure faster turnaround times for families and clients

By following a consistent maintenance schedule and leveraging the built-in advantages of Cremation Systems technology, you can optimize operations and prevent costly disruptions.

Key Areas of Crematory Service & Maintenance

Our experts recommend a proactive approach centered on four core areas:

1. Routine Inspections

Performing regular visual and operational checks is your first line of defense. We recommend:

  • Weekly inspections of refractories, burners, blowers, and control panels
  • Checking door seals and insulation for heat leakage
  • Monitoring flue stack conditions for buildup or corrosion
  • Verifying alarm and safety shutdown functions

Even minor inconsistencies can signal underlying wear or inefficient combustion. Early detection is crucial.

2. Hearth System Upkeep

The hearth tile system bears the brunt of daily operation. Our patented Quick Change Modular Hearth Tile System™ makes replacement fast, clean, and cost-effective.

Instead of a full refractory overhaul, our modular tiles allow:

  • Partial replacements without complete teardown
  • Minimized downtime during service
  • Lower long-term repair costs

If your hearth is showing signs of cracking, excessive ash buildup, or uneven combustion, it’s time to consider a replacement cycle using our quick-swap technology.

Learn more about the Quick Change Hearth System

3. Combustion System Checks

EPA regulations and local air quality standards demand attention to exhaust and emissions systems. Maintenance should include:

  • Regular inspection and cleaning of ignition and opacity monitor components
  • Inspection of afterburner and stack temperatures
  • Ensuring proper airflow and draft levels
  • Tuning of air-to-fuel ratios for optimal burn

Our CFS-series retorts are designed to help you stay in compliance, but routine maintenance is essential to ensure they perform as intended.

4. Remote Monitoring & Diagnostics

Cremation Systems units are equipped with Tek Marshal™— our remote diagnostics and monitoring technology. This cloud-based system enables:

  • 24/7 equipment status tracking
  • Real-time alerts for fault conditions
  • Remote support from our service team
  • Reduced need for on-site service calls

With Tek Marshal™, you’re never operating blind. Our techs can remotely troubleshoot most issues before a service visit is required, saving time, cost, and stress.

Explore Tek Marshal Remote Diagnostics

Signs Your Crematory System Needs Service

You don’t have to wait for a breakdown to act. Watch for:

  • Uneven burns or extended cycle times
  • Higher-than-normal fuel usage
  • Persistent odors or visible smoke
  • Control panel warnings or alerts
  • Delayed chamber cooldowns

Early service intervention often prevents expensive part replacements and delays that affect clients.

Why Choose Cremation Systems for Service & Support?

  1. Industry-Leading Experience: Backed by Armil CFS’s 50+ years in industrial furnace engineering
  2. End-to-End Support: We handle everything from planning and installation to service and refurbishment
  3. UL-Listed Safety: All systems are built for performance without compromising operator safety
  4. Remote Access Advantage: Our diagnostic tools minimize downtime and reduce costly technician visits
  5. Nationwide Network: Prompt service and support, wherever your facility is located

Schedule Your Maintenance Review Today

Whether you’re due for annual service or troubleshooting a performance issue, our experienced team is ready to help.

Schedule Your Maintenance Review

FAQ: Cremation Furnace Maintenance

How often should a cremation retort be serviced?
 We recommend a comprehensive inspection and tune-up every 6–12 months, depending on volume. NFPA 86 – 2015 Section 7.4 requires annual inspection. High-use units may require quarterly checks.

What’s the average lifespan of a cremation furnace?
 With proper maintenance, a high-quality system like the CFS 2300 can operate efficiently for over 20 years.

Can I replace just part of the hearth tile system?
 Yes. Our Quick Change Modular Hearth System enables section-by-section replacement without requiring extended shutdowns for repairs.

How does Tek Marshal help reduce service costs?
 Tek Marshal’s remote access feature enables our technicians to identify and often resolve issues without requiring a site visit, thereby cutting costs and delays.

What to Expect When Installing a Cremation Retort

August 21, 2025 David Smith

Cremation Chambers

Cremation retort installation is one of the most critical steps a facility will ever take. Whether you’re opening a new crematory, adding capacity to meet demand, or replacing aging equipment, the installation process is more than just setting machinery in place. It involves planning, permitting, infrastructure, and long-term operational considerations. For many first-time buyers or expanding facilities, understanding what to expect can eliminate stress, minimize costly mistakes, and help the project run smoothly. Below, we’ll walk through the crematory installation process step by step, covering timelines, permitting, costs, and common challenges, so you know exactly what lies ahead.

Step One: Planning and Site Preparation

Every successful installation starts long before equipment arrives at your facility. Proper planning ensures the cremation retort integrates seamlessly into your operations.

  • Site Evaluation: Before committing, your space needs to be evaluated for structural load, ventilation pathways, and clearances. Cremation equipment is heavy and generates high heat, so reinforced flooring and adequate airflow are critical.
  • Utility Requirements: Gas, electrical, and exhaust systems must meet specific specifications. Planning utility upgrades in advance prevents delays during installation.
  • Zoning and Location Considerations: Municipalities often regulate where crematories can operate. Early discussions with local officials can uncover restrictions around property setbacks, stack heights, or environmental compliance.

At Cremation Systems, we help facilities evaluate these factors up front, providing layout drawings and technical guidance to align site design with operational needs.

Step Two: Permitting and Compliance

Permitting is one of the most time-consuming parts of the cremation retort installation process, but it’s also the most important.

  • Air Quality Permits: Because cremation involves combustion, air permits are almost always required. These ensure emissions remain within local, state and federal standards.
  • Building and Safety Permits: Installations typically require approval from fire marshals, building inspectors, and possibly state health departments.
  • Environmental Compliance: Some jurisdictions request stack testing or ongoing monitoring.

Permitting timelines vary. Sometimes it takes weeks, other times several months. Facilities that underestimate this stage risk costly delays. Working with an experienced partner like Cremation Systems  ensures that paperwork, engineering specs, and compliance documentation are properly prepared and submitted.

Step Three: Cremation Retort Installation Timeline

Once permits and site prep are complete, the actual installation begins. Here’s what most facilities can expect.

  1. Delivery & Placement (Day 1–2): The cremation retort is delivered and positioned using specialized equipment.
  2. Utility Hookups (1–2 weeks): Gas lines, electrical systems, and exhaust stacks are connected.
  3. Controls & Safety Checks (1 week): The control system, interlocks, and monitoring devices are configured.
  4. Testing & Commissioning (Several Days): The unit is tested under real conditions to verify safe, efficient operation.

Overall, the installation phase often runs 3–4 weeks, depending on site readiness and the complexity of the facility’s infrastructure.

Step Four: Costs and Budgeting

Budgeting accurately for cremation equipment means accounting for more than the furnace itself.

  • Equipment Cost: Cremation retorts range widely depending on size, technology, and customization.
  • Construction Costs: Flooring reinforcement, utility upgrades, and ventilation modifications can significantly impact the bottom line.
  • Permitting & Fees: Air quality studies, inspections, and local permits carry costs that vary by state and municipality.
  • Training & Maintenance: Ongoing staff training and preventative maintenance should be built into the long-term financial plan.

Step Five: Training and Operations

Once installed, the cremation retort isn’t ready to operate until staff are fully trained. Training typically covers:

  • Safe operation of the controls
  • Proper loading and monitoring procedures
  • Maintenance protocols for refractory lining and burners
  • Troubleshooting common issues
  • Some States require additional qualifications, such as receiving a Crematory Operator Certification through established programs offered by  CANA or the NFDA.

Hands-on instruction ensures operators can run the retort confidently and safely from day one.

Common Challenges

Even with planning, installations can hit bumps along the way. Some of the most common include:

  • Permit Delays: We streamline applications and provide engineered drawings that satisfy regulators.
  • Utility Limitations: Our team can recommend cost-effective upgrades or alternative configurations.
  • Space Constraints: Custom layouts and modular options ensure equipment fits even in challenging spaces.
  • Operational Downtime: For facilities replacing older equipment, we work to minimize downtime through careful scheduling.

Because Cremation Systems handles design, permitting support, manufacturing, and installation, we offer an actual turnkey experience that reduces stress and keeps projects on track.

Step Six: Long-Term Maintenance and Support

Installation is just the beginning. To maximize performance and lifespan, cremation equipment requires routine maintenance and periodic refractory repairs. Cremation Systems provides ongoing support through:

  • Preventative maintenance programs
  • On-call technical assistance
  • Replacement parts and refractory services
  • Renovation options for extending retort life

Next Step- Download the Crematory Installation Readiness Checklist

Installing a cremation retort is a complex process, but with the right partner, it doesn’t have to be overwhelming. From early planning and permitting to final commissioning and operator training, Cremation Systems guides you every step of the way. Facilities that invest the time to prepare properly, while working with a turnkey provider, set themselves up for a smooth installation and long-lasting operational success. Before you begin your project, make sure you’re fully prepared. Our Crematory Installation Readiness Checklist outlines every step of the process so you can move forward with confidence.

Would you like to see if your site is compliant? Fill out the form below to get your Crematory Installation Readiness Checklist and see if your site is compliant.

Ready to take the next step? Contact our team today or Request a Quote to see how we can deliver the solutions you need.

What Is the Quick Change Hearth System and How Does It Save You Time?

August 7, 2025 David Smith

In the cremation industry, time is money, and downtime can cost far more than just revenue. Every hour a cremator is offline for maintenance or repair means missed schedules, delayed services, and added pressure on your team. One of the most common causes of unplanned downtime? Hearth degradation.

Cremation Systems, a division of Armil CFS, developed the Quick Change Hearth System™ to solve this problem. Designed to simplify hearth maintenance, this proprietary system allows crematories to replace hearth tiles faster, safer, and without extended service interruptions.

In this article, we’ll explore what the Quick Change Hearth System is, how it works, and why it’s one of the most valuable features available in Cremation Systems’ retorts.

What Is the Quick Change Hearth System™?

The Quick Change Hearth System™ is a pre-cast, modular hearth tile solution engineered for fast replacement and reduced cremator downtime. Unlike traditional hearths, which often require extensive demolition and multi-day repair projects, this system uses standardized refractory tiles that can be swapped out quickly and cleanly, often in just one day.

Both the CFS 2300 and CFS 3000 cremation chambers come equipped with this time-saving system, allowing operators to keep their units running efficiently without prolonged shutdowns.

Why Traditional Hearth Repairs Take So Long

In conventional cremation chambers, hearth repairs often require:

  • Breaking out worn or cracked refractory material

  • Waiting for on-site curing or drying

  • Coordinating technician availability

  • Extended periods of total system shutdown

This process can stretch over several days and cost thousands in lost cremation capacity and emergency labor fees. For high-volume operators or those with limited retort redundancy, that kind of delay can disrupt operations significantly.

How the Quick Change System Solves the Problem

Cremation Systems designed the Quick Change Hearth System with real-world crematory challenges in mind. Here’s how it helps:

1. Modular Design for One-Day Repairs

Each hearth tile is pre-cast to precise dimensions and stocked in advance, enabling quick on-site replacement. No cutting, forming, or curing is needed.

2. Minimized Downtime

Most Quick Change replacements can be completed in a single business day, drastically reducing revenue loss from cremator downtime.

3. Easy Sub-Hearth Access

The tile system provides straightforward access to the sub-hearth area, making inspections and maintenance easier and more efficient.

4. Safer Working Conditions

With less manual demolition and shorter repair windows, the system enhances safety for maintenance crews and reduces risk of damage to surrounding components.

Who Benefits from the Quick Change System?

This system is ideal for:

  • High-volume crematories that need to minimize service disruption

  • Facilities with limited technician access or budget constraints

  • Operators looking for long-term equipment reliability

  • Crematories that value preventive maintenance and uptime

Whether you’re a small funeral home or a regional cremation center, reducing unplanned downtime gives your team more control, improves your reputation, and protects your profitability.

How It Supports Cremation Systems’ Equipment Longevity

Downtime isn’t the only cost to consider, premature wear and improper repairs can shorten the life of your cremation system. The Quick Change Hearth System contributes to long-term durability by:

  • Maintaining consistent insulation and heat flow

  • Preventing sub-hearth degradation from delayed repairs

  • Encouraging regular, proactive maintenance with less disruption

A Competitive Advantage You Can’t Afford to Overlook

Cremation Systems’ Quick Change Hearth System™ is more than a convenience — it’s a strategic advantage. By eliminating the bottlenecks of traditional hearth maintenance, it gives crematories the ability to stay online, stay efficient, and stay ahead.

Combined with other advanced features like remote monitoring, automatic emission controls, and touchscreen digital controls, the Quick Change System is one more reason why the CFS 2300 and CFS 3000 are among the most trusted cremation retorts in the industry.

Learn About the Quick Change Advantage

Schedule a Consultation
Talk to a Cremation Systems specialist about how Quick Change can streamline your operations.

Frequently Asked Questions

  1. What is the Quick Change Hearth System in cremation equipment?
    The Quick Change Hearth System is a modular, pre-cast tile design used in cremation retorts that allows operators to replace worn hearth tiles quickly—often within a single day—without needing demolition or extended downtime.
  2. How does the Quick Change Hearth System reduce cremator downtime?
    Because the tiles are pre-cast and ready to install, most replacements can be completed in one business day. This minimizes operational interruptions and allows crematories to resume service quickly.
  3. Which cremation systems use the Quick Change Hearth System?
    The Quick Change Hearth System is standard in Cremation Systems’ CFS 2300 and CFS 3000 cremation chambers.
  4. Is the Quick Change Hearth System safe for technicians?
    Yes. It eliminates the need for heavy demolition work, reducing exposure to dust and debris while improving safety during repairs.
  5. Why is regular hearth maintenance important in a cremation chamber?
    A damaged or deteriorated hearth can lead to uneven heat distribution, reduced efficiency, and safety risks. Regular maintenance ensures consistent performance and extends the life of the cremation system.
  6. Can I upgrade my existing cremator to include the Quick Change Hearth System?
    This depends on your current system’s make and model. Cremation Systems can evaluate your equipment and recommend the best course of action.

Top 5 Ways to Reduce Operating Costs in Your Crematory

August 7, 2025 David Smith

Operating a crematory involves more than just performing cremations. It’s a continuous balancing act between quality service and cost control. From high fuel usage to unexpected maintenance, even small inefficiencies can eat into your bottom line. With growing pressure to deliver affordable, dignified services while maintaining profitability, crematories must find more innovative ways to operate.

The good news? There are proven strategies to reduce your crematory’s operating costs, starting with your equipment and how you use it. In this article, we’ll explore five cost-saving opportunities that can make a meaningful difference. Along the way, we’ll highlight how Cremation Systems, backed by over 50 years of furnace engineering from Armil CFS, delivers the innovations that make crematories more efficient, reliable, and cost-effective.

1. Upgrade to Fuel-Efficient Cremation Equipment to Cut Operating Costs

Fuel is one of the largest recurring expenses in any crematory. If your system isn’t built with fuel efficiency in mind, you’re likely spending far more than necessary every month. Cremation Systems addresses this directly with the CFS 2300 and CFS 3000, cremation retorts engineered for maximum fuel economy. These units utilize advanced burner technology, optimized airflow design, and high-performance insulation to reduce fuel consumption while maintaining consistent, complete cremations. Over time, the savings can be substantial, especially for high-volume operators. With rising energy costs and environmental concerns, switching to fuel-efficient cremation equipment is one of the fastest paths to lowering your cost per cremation.

2. Reduce Downtime with Preventive Maintenance and Smart Hearth Replacement

Unexpected repairs and equipment failures don’t just cost money. They disrupt your schedule, impact customer service, and create stress for your team. Preventive maintenance is essential for keeping your crematory running smoothly and avoiding emergency service calls. Cremation Systems simplifies maintenance with their Quick Change Modular Hearth Tile System™, a proprietary design that allows for fast, efficient hearth replacements. Instead of lengthy repairs, operators can quickly swap out tiles and get back to business. Pair that with routine system inspections and scheduled servicing, and you can significantly reduce unplanned downtime while extending the lifespan of your equipment.

3. Maximize Crematory Throughput with Efficient Scheduling and Equipment

The more cremations you can complete in a given time without sacrificing quality, the more profitable your operation becomes. Throughput matters, and so does the ease with which your team can keep the process moving. Cremation Systems’ retorts are built for speed and consistency. Their high capacity chambers and user-friendly control panels help reduce cycle times, minimize operator error, and support efficient scheduling throughout the day. Whether you’re a small operation or a high-volume facility, optimizing throughput can help reduce labor costs and boost your return on every cremation.

4. Use Remote Monitoring to Prevent Disruptions and Control Costs

Downtime is costly. A single malfunction can delay operations, necessitate costly technician visits, and potentially harm your reputation with families. To combat this, Cremation Systems provides remote monitoring capabilities that allow technicians and support staff to assess system performance from anywhere. This technology helps identify minor issues before they become significant problems, reducing the need for on-site service calls and minimizing interruptions. Remote diagnostics also improve safety and compliance by ensuring systems operate within proper thresholds at all times.

5. Partner with a Full-Service Crematory Equipment Provider for Long-Term Savings

Choosing the right equipment is important, but choosing the right partner is essential. Cremation Systems doesn’t just sell cremation retorts. They offer turnkey solutions that include design consultation, installation, maintenance, and long-term support. This comprehensive approach reduces the need for third-party contractors and ensures your equipment is configured for maximum efficiency from day one. From small funeral homes to large-scale cremation centers, Cremation Systems works closely with clients to deliver tailored solutions that reduce operating costs and future-proof your crematory.

Start Lowering Crematory Costs with Smarter Equipment and Strategy

Reducing operating costs in your crematory isn’t about cutting corners. It’s about making more intelligent decisions that lead to better results. Whether you’re investing in energy-efficient equipment, streamlining maintenance, or improving scheduling, every step toward greater efficiency has the potential to boost your bottom line.

Cremation Systems combines industry-leading technology with decades of high-temperature process expertise to help crematories operate more efficiently, reliably, and profitably. If you’re ready to explore opportunities for long-term cost savings, we’re here to help.

Request a Cost Saving Consultation

Talk to a Cremation Systems specialist today to learn how much your crematory could save with the right equipment and support.

Frequently Asked Questions

What Are the Best Ways to Reduce Crematory Operating Costs?
Upgrading to fuel-efficient equipment, performing regular maintenance, streamlining workflows, using remote monitoring, and partnering with a full-service provider are all proven ways to cut crematory costs.

  1. What Contributes Most to High Crematory Operating Expenses?
    Major cost drivers include fuel usage, emergency repairs, inefficient scheduling, and outdated cremation systems that lack energy-saving features.
  2. Are Modern Cremation Retorts More Fuel Efficient?
    Yes. Newer models like the CFS 2300 and CFS 3000 are specifically engineered for high fuel efficiency, helping crematories save thousands annually.
  3. How Does the Quick Change Modular Hearth Save Money?
    This system allows for fast, low-labor hearth replacements, reducing downtime and extending the life of the cremation chamber.
  4. How Does Remote Monitoring Help Lower Crematory Costs?
    It enables early detection of performance issues, reduces the need for on-site repairs, and ensures consistent operation, leading to fewer disruptions and lower maintenance costs.
  5. Can Upgrading Cremation Equipment Improve Operational Efficiency?
    Absolutely. Upgraded systems offer better fuel usage, faster cycle times, improved safety, and greater throughput, all of which contribute to lower per-cremation costs.

 

Stop Outsourcing, Start Owning

April 1, 2025 Jeff Parduhn

Why In-House Cremation is the Future for Your Funeral Home

In today’s evolving funeral service landscape, families are increasingly choosing cremation. It’s no longer a niche option; it’s a mainstream preference. Are you truly maximizing your potential in this growing market? If you’re still outsourcing your cremation services, the answer is likely no.

It’s time to consider bringing cremation in-house. The initial investment creates long-term benefits for your business and the families you serve. Leasing and financing options are available to  keep  your initial costs low!

Here’s why you should consider bringing cremation in-house:

  1. Enhanced Control and Quality Assurance:

  • Direct Oversight: Outsourcing relinquishes control over a crucial part of the process. Bringing cremation in-house allows you to maintain direct oversight of every step, ensuring the highest standards of care and respect for the deceased.
  • Reduced Risk: Minimize the risk of errors or miscommunication that can occur when relying on third-party providers.
  • Consistent Service: Deliver a consistently high-quality experience to every family, building trust and solidifying your reputation.

  1. Increased Profitability and Revenue Streams:

  • Eliminate Third-Party Costs: Stop paying markups to external crematories. Retain the full revenue generated from cremation services.
  • Offer Value-Added Services: Expand your service offerings with personalized cremation options, memorialization products, and witness cremations, creating new revenue streams.
  • Competitive Pricing: Control your pricing and offer competitive cremation packages, attracting more families to your funeral home.

  1. Improved Family Experience and Personalized Service:

  • Faster Turnaround Times: Reduce waiting periods for families by eliminating the transportation and scheduling delays associated with outsourcing.
  • Enhanced Transparency: Offer families the option to witness the cremation process, providing a sense of closure and peace of mind.
  • Personalized Memorialization: Create unique and meaningful memorialization options tailored to the individual’s life and legacy.
  • Greater availability: having your own crematory allows you to be more flexible with scheduling.

  1. Strengthened Community Presence and Brand Recognition:

  • Demonstrate Commitment: Investing in in-house cremation demonstrates your commitment to providing comprehensive and compassionate care to your community.
  • Become a Destination: Position your funeral home as a leading provider of cremation services, attracting families seeking a trusted and reliable partner.
  • Local Control: Keep the services local, and keep the money in your community.

Addressing Common Concerns:

  • Initial Investment: While the initial investment in equipment and training is a factor, the long-term return on investment is substantial. Explore leasing and financing options and consider the potential for increased revenue.
  • Regulatory Compliance: Partner with reputable equipment suppliers and consultants to navigate the regulatory landscape. Ensure you understand and comply with all local, state, and federal regulations related to cremation services
  • Staff Training: CANA offers a comprehensive operator training program to ensure your team is proficient in cremation operations and procedures.

Act Now!

Don’t let your competitors capture the growing cremation market. By bringing cremation in-house, you can enhance your services, increase your profitability, and solidify your position as a trusted leader in your community.

Contact Cremation Systems now.

Take the first step today. Research equipment options, consult with industry experts, and develop a plan to bring cremation services in-house.

Your families and your business will thank you.

Read our blog Is Adding-On or Starting a Cremation Business for You?

See Us At The Following 2025 Trade Shows

March 11, 2025 Jeff Parduhn

Come Visit Cremation Systems at the following 2025 trade shows:

  1. ILFDA, April 7-9 @ Oak Brok Hills Resort, Oak Brook, IL

  2. Tri-State Convention, May 4 – 7 @ Overland Park Convention Center, Overland Park, KS

  3. Indiana FDA, May 19-22 @ Embassy Suites, Noblesville, IN

  4. Wisconsin FDA, June 9-11 @ Lambeau Field, Green Bay, WI

  5. CANA’s 107th Annual Cremation Innovation Convention, August 6-8 @ Arizona Biltmore, Phoenix, AZ

 

10 Steps to Adding On-Site Pet Cremation For Veterinarians

May 23, 2024 Jeff Parduhn
  1. Pet Cremation ChambersResearch the current market conditions for starting an on-site Pet Cremation service from an economic, sales and marketing standpoint.
    • How far is the competition?
    • The timeframe for returning cremated remains of pets is getting longer and more costly. Can your facility help to lower the return time?
  2. Assess whether the cost of entry and future operating expense generate enough earnings for a successful long-term business. Write a business plan and share it with an accountant or financial advisor. Pet cremation is not a “get rich quick” business investment.
    • How much are you spending on 3rd party cremation costs if you are using 3rd party pet cremation?
    • Consider the price/cremation, travel time to and from crematory, scheduling conflicts, legal liability, insurance, salaries, gas, operating costs, etc. when using a 3rd party cremation provider.
    • Will you provide cremations for your own veterinary clinic, collaborate with other clinics, or be open to the community?
    • Will you provide a pick-up service at personal residences and/or other vet clinics? Will you need vehicles and drivers?
    • Will you offer additional services? Euthanasia services: in-home or at business location only? Grooming services for those who want to see their pet prior/during the cremation process?
  3. Do you have a properly zoned building for pet cremation?
    • Understanding and succeeding with local planning and zoning officials can be a difficult process. Review local and planning code to see if your property and zoning is a permitted use for cremation. Get this zoning and cremation ruling in writing from the local authorities.
    • If cremation is not a permitted use, inquire if a Special Use permit can be obtained. Evaluate the planning and zoning staff response on a Special Use permit request to allow cremation at your location has any success. NOTE: public notice and public hearings related to cremation can create excessive local emotion and negative perceptions of your business. Your customers want cremation but generally not in their neighborhood.
  4. CFS-Pet and CFS-2300 Pet XLHave existing structures on-site evaluated for a cremation chamber that meets local code. If that is not possible, secure a location with excellent access to highways for animal transport in and cremated remains return.
    • Factors to consider: Door size, 8’x8’ minimum, Ceiling Height minimum 8’-6”, Total Floor Area (normally 12’ wide x 21’-6” long), Utility Locations, Natural Gas, Propane, Electrical, Internet Access, Roof Height, and Stack Elevation with respect to crematory and surrounding buildings.
    • If a new crematory area is being designed, make sure there is enough space for refrigeration, cremated remains processing and safe storage of cremation containers/boxes/urns.
    • Evaluate local crane and rigging contractors’ ability to unload, position and erect the stack of your retort. How does this compare with using the retort manufacturer as a Turnkey Installer of your investment?
  5. Determine what cremation chamber fits your current and future cremation needs.
    • How many cremations do you forecast annually and in 5 years?
    • Will you be performing mostly private, semi-private or communal cremations?
    • Will you be catering to domestic animals or larger farm animals as well?
    • Will you have a viewing window so customers can witness their pets being cremated? Private, viewed pet cremations are the highest revenue per customer.
    • What is the maximum animal size and communal cremation volume you are forecasting for your cremation market? Many retorts are rated at 250, 300, 400, 500, 800 and 1000 lb capacities.
    • Based on your location and proximity to cremation chamber technical service and repair, should your cremation equipment be connected to the Internet for remote diagnostics and individual cremation case assistance when necessary?
    • How easy are the normal consumable parts to change? How often do they need to be replaced? (Thermocouples, Ignitors, Flame Safety Scanners, etc.) Can the crematory operator do these maintenance repairs, or must the manufacturer be involved?
  6. Check with state and local Departments of Environmental Quality on the specification of air emission operating parameters. Many states have specific Secondary or Afterburner temperature requirements that must be shared with the retort manufacturer before installation.
  7. Check your states’ regulations and consider the different governing agencies that you may have to consult with or be licensed by. This could be dependent on the type of animals you plan to euthanize/cremate at your facility. (Department of Natural Resources, Department of Agriculture, Environmental Protection Agency, etc.)
  8. Consult your legal counsel regarding the liability issues regarding cremation. Ask your insurance agent about the coverage needed for your facility.
  9. Take a Certified Pet Crematory Operator class before performing your first cremation. This investment in your business and staff may be required in some states but is very informative regarding operation, procedures, chain of custody and business aspects of cremation. This course is offered in person and online by the Cremation Association of North America in conjunction with the International Association of Pet Cemeteries and Crematories. The cost for members is roughly $500, nonmembers, $600.
  10. Establish credibility with individuals within your community and the surrounding areas.
    • Providing exceptional veterinary services to current customers is crucial to when it comes to end-of-life decision making.
    • When a pet is cremated, follow up. Send a condolence letter signed by your team, newsletters, etc. 70% of households owned at least one pet in 2022, many will own multiple pets over a lifetime. Assuring one family’s business could also mean valuable word of mouth referrals.
    • Providing reliable, consistent, respectable service is crucial to succeeding in the industry.

If you have any other questions regarding the technical aspects of operating and owning a pet retort, please contact Cremation Systems at 708 339 6810 or www.cremsys.com.

See us at the following 2024 shows

May 22, 2024 Jeff Parduhn

Wisconsin: June 10 – 12, 2024
Hilton Appleton Paper Valley
333 W College Avenue, Appleton, WI 54911
920 733 8000
Booth: TBD

 

Illinois: June 24-26,2024
Walkers Bluff Casino Resort
777 Walkers Bluff Way, Cartverville, IL 62918
618 993 7777
Booth: TBD

 

CremSys